Welcome to vastsean.com (the “Site”), operated by VASTFLOAT VASTFLOAT LIMITED (“we,” “us,” “our”). These Terms of Service (“Terms”), together with our Privacy Policy, form a legally binding agreement between you and us. By accessing or using the Site, you agree to be bound by these Terms.

1. Eligibility & Accounts

  1. You must be at least 18 years old (or the age of majority in your jurisdiction) to place an order; minors should use the Site under the guidance of a parent or guardian.
  2. You agree to provide accurate, current, and complete registration information and are responsible for all activity under your account.
  3. We reserve the right to suspend or terminate accounts we reasonably suspect of fraud, abuse, or violation of these Terms.

2. Product Information & Personal Care Product Disclosures

2.1 Product Descriptions

We make reasonable efforts to ensure product descriptions, images, ingredient lists, and shade representations are accurate, but we do not guarantee the information is error‑free; due to display/monitor variation, actual product color may differ slightly from images.

2.2 Efficacy Claims & Health Disclaimer

  • The personal care products sold on this Site (e.g., skincare, hair/body care) are not drugs and have not been evaluated or approved by the FDA for the treatment of any specific disease, unless a product is expressly labeled and approved as an OTC drug.
  • Descriptions of product benefits on the Site are for informational purposes only and do not constitute medical advice, diagnosis, or a guarantee of results.
  • If you have known skin sensitivities, allergies, are undergoing dermatological treatment, or are pregnant or breastfeeding, consult a physician or dermatologist before use and perform a patch test first.
  • If you experience redness, itching, burning, or any adverse reaction, discontinue use immediately and seek medical attention.

2.3 Ingredients & Labeling Compliance (MoCRA Notice)

Since the enactment of the Modernization of Cosmetics Regulation Act of 2022 (MoCRA), the FDA has imposed heightened requirements on cosmetic safety substantiation, adverse event reporting, and ingredient labeling (including allergen disclosure). Our product labels and on‑site ingredient lists are maintained in accordance with current FDA requirements; in the event of any discrepancy, the physical product packaging controls.

2.4 California Proposition 65 Notice

If a product contains a substance listed under California’s Proposition 65, we will provide the applicable warning on the product page and/or packaging. This warning does not indicate the product is unsafe — it fulfills a California statutory disclosure requirement.

2.5 User‑Generated Content & Reviews (FTC Compliance)

  • Product reviews and other user‑generated content (“UGC”) reflect the personal opinions and experience of the individual poster, do not represent the views of the Company, and do not constitute a guarantee of results.
  • Influencer/creator partnerships will include appropriate #ad / #sponsored disclosures in accordance with the FTC’s Endorsement Guides.
  • We reserve the right to remove reviews that are false, misleading, or contain inappropriate content.

3. Ordering, Pricing & Payment

  1. All prices are listed in U.S. dollars and exclude applicable taxes, duties, and shipping fees (calculated separately and displayed at checkout).
  2. We reserve the right to correct obvious pricing errors and to modify prices before an order is confirmed; if a system error results in a materially incorrect price, we may cancel the order and issue a full refund.
  3. A binding sales contract is formed only once you submit an order and we send an order confirmation email; product listings on the Site otherwise constitute an invitation to treat, not a binding offer.
  4. Payment is processed through a secure third‑party payment gateway; we do not store your full card details.

4. Subscriptions / Auto‑Renewal

If you enroll in a subscription (“Subscribe & Save”) program:

  1. You expressly authorize recurring charges and shipments on your selected cycle until you cancel.
  2. Cancellation must be made at least [X] business days before the next billing date via your [account portal/email].
  3. In accordance with the FTC’s Negative Option / “Click‑to‑Cancel” Rule and applicable state auto‑renewal laws (e.g., California, New York), we will:
    • Provide clear disclosure of subscription terms before charging you
    • Offer a cancellation process at least as simple as the sign‑up process
    • Send a reminder email at least [3–7] days before each recurring charge, stating the upcoming shipment and charge amount, so you have adequate time to cancel or adjust
    • Provide at least [7] days’ advance notice by email of any price increase, frequency change, or other material change to the subscription terms, and allow cancellation before the change takes effect without penalty

5. Shipping & Delivery

  1. We ship only to addresses within the United States (add applicable terms and duty allocation if international shipping is supported).
  2. Delivery timelines are estimates only and not a guarantee; we are not liable for delays caused by carriers, weather, or events beyond our reasonable control, though we will assist in tracking your order.
  3. Title and risk of loss transfer to you upon the carrier’s acceptance of the shipment (FOB Shipping Point), unless otherwise stated at checkout.

6. Returns, Exchanges & Refunds

  1. Unopened products meeting hygiene requirements may be returned or exchanged within [7] days of delivery. For hygiene and safety reasons, opened/used personal care products are generally not eligible for “no reason” returns, except in the following circumstances:
    • The product is defective (spoiled, damaged, leaking packaging)
    • You received the wrong item (incorrect variant/shade)
    • You experienced an allergic or adverse reaction after normal use per the instructions (photo and description of symptoms may be required; we may need your cooperation for adverse event reporting)
    • An ingredient labeling discrepancy caused allergen exposure
  2. Quality issues, incorrect shipments, and adverse reactions are eligible for a full refund or exchange if reported within [15] days of delivery, with supporting documentation (photos, batch/lot number, description of symptoms). For adverse reactions, we may be required to file a mandatory adverse event report with the FDA under MoCRA and may need further information from you to do so.
  3. Refunds are issued to the original payment method within [7] business days of approval.
  4. Promotional/clearance items, gift cards, and customized products may be excluded from this policy; see the applicable product page for details.

7. Intellectual Property

All content on the Site (text, images, logos, product designs, formulations, etc.) is owned by us or our licensors and is protected under U.S. and international intellectual property law. You may not copy, modify, distribute, or commercially exploit this content without our prior written consent.

By submitting reviews, images, or other content to the Site, you grant us a worldwide, royalty‑free, sublicensable license to use that content for marketing, promotional, and product‑development purposes.

8. Prohibited Conduct

You agree not to:

  • Use the Site for any unlawful purpose
  • Engage in fraudulent ordering, abusive returns, or fake order activity
  • Attempt unauthorized access, reverse‑engineer, or interfere with the operation of the Site
  • Post false, defamatory, infringing, or hateful reviews or comments
  • Resell purchased products without our prior written authorization (e.g., under a distribution/wholesale agreement)

9. Disclaimers & Limitation of Liability

  1. The Site and products are provided on an “AS IS” and “AS AVAILABLE” basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.
  2. To the maximum extent permitted by law, we and our affiliates are not liable for any indirect, incidental, special, punitive, or consequential damages arising from your use of, or inability to use, the Site or products.
  3. Our aggregate liability to you for any claim arising from these Terms will not exceed the amount you actually paid us for the order giving rise to the claim in the 12 months preceding the claim.
  4. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability arising from our gross negligence, willful misconduct, or personal injury caused by a defective product. Some states do not allow the exclusion of certain implied warranties or the limitation of incidental/consequential damages, so the above limitations may not apply to you.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Material changes will be announced in advance via a notice on the Site or by email. Continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

11. Severability & Entire Agreement

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and any incorporated policies (e.g., Return Policy), constitute the entire agreement between you and us regarding use of the Site and supersede all prior oral or written understandings.

12. Contact Us

VASTFLOAT VASTFLOAT LIMITED

Email: admin.vastfloat@gmail.com

Appendix: Cross‑Reference to Privacy Policy

For information about how we process your personal information in connection with these Terms, please see our Privacy Policy [link].